So I was running late for work this morning and while I was driving, I was thinking about what I should do at work today. I know this is going to be a busy week so I was sitting in the car, preparing myself for the worst, and planning how I could get my coffee before it all starts. Then I got to work, found my coffee and the phone calls. Let the madness begin I thought.
Woman: Hi I sent a problem to the helpdesk mail.
Me: Good morning, Yeah I just saw it (I actually did, it was on the other screen)
Woman: yeah but now nothing works.
Me: just a second, I'm going to connect to your computer.
The first thing I see is a big window on the screen saying "Installing managed software bladibla-our-antivirus-program-name"
Me: aha, your computer is installing some new updates for your antivirus program, it'll be soon done. Give me a call afterward so can I look at the other problem.
IT-Shizuma 22 years old from Norway.
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